General terms and conditions


The present terms and conditions (“GTC”) apply to sales on the commercial website

This website is managed by the society LIVRES RAPIDO INC. (hereafter “Rapido”).

All product sales distributed by Rapido (“Products”) are subject to the present terms and conditions. These terms and conditions are systematically provided to all our clients (hereafter “Client”) upon creating an account. The Client must approve them in order to create an account, which is a prerequisite for placing online orders.

All updates of these terms and conditions must be approved by the Client even if she or he already possesses an account on our commercial website.

Indeed, Rapido ensures that approval of any new terms and conditions is undertaken clearly and unreservedly by requiring the Client to tick a box and then validate by clicking. Consequently, the act of placing an order implies unreserved acceptance by the Buyer of the general terms and conditions.

Any declaration and/or engagement, either written or spoken, by the sellers and representatives of Rapido does not commit Rapido unless written consent has been provided.


Orders are only definitive and enforceable by Rapido if the following conditions have been respected:

  • Product is available
  • Order has been registered
  • Payment for the order has been accepted via the online payment service

A summary of your order information as well as of the present terms and conditions will be sent to you at the email address associated with your order.

Confirmation of an order will signify signature and acceptance of the effected operations.

Rapido reserves the right to not process an order and to not confirm payment of an order for whatever reason, and more specifically in the event of unavailability, or in the case of difficulties related to the received order.

Any modification or cancellation requested by a Buyer for an order that has been processed and thereby has bound the parties, will not be taken into consideration unless it has been received in writing before the product has been shipped, and under condition that it is accepted by Rapido.


Products are billed in conformity with the prices displayed the day the order is confirmed by Rapido.

Prices do not include taxes and are displayed in Canadian dollars. They do not include shipping, nor eventual custom fees, nor insurance, which are the responsibiltities of the Buyer, unless specified otherwise.


Payment is processed exclusively by bank card via the secure system in place at the time of the validation of your order.


Shipping dates indicated on the confirmation slip are merely informative. Shipment delays as well as any error or omission in the delivered products cannot be motives for cancelling ongoing orders, nor can they be grounds for reclamation of any kind (damages, deductions, etc.).

Products may be subject to border tax or may require the acquisition of an importation or exportation licence. The Buyer declares that she/he is responsible for any border restrictions and authorizations necessary for the importation into her/his territory of the Products. The Buyer assumes full responsibility of the financial consequences incurred by such restrictions.ou d’exportation. L’Acheteur déclare être responsable de l’ensemble des contraintes douanières et autorisations nécessaires à l’importation sur son territoire des Produits et assumer l’ensemble des conséquences financières que de telles contraintes pourraient entraîner.


All our products benefit from a legal warranty of conformity as well as a warranty against hidden defects, as provided for in the Civil Code. In the event of a product’s non-conformity, it can be returned, exchanged or refunded.

Rapido reminds the Buyer that at the moment she/he takes physical possession of the products, all risks of loss and damade are transferred to the Buyer. All claims for exchange and reimbursement must take place in writing within 8 days of the product having been received.

Products must be returned in the state that they were received with all their parts (accessories, wrapping, etc.). Shipping costs will be refuned on the basis of the billed price and return costs will be refunded upon presentation of written evidence.

All warranties do not apply to incorrect use or negligence on the part of the Buyer, such as excessive force.


Rapido’s responsibility cannot be claimed without evidence of fault directly and predictably connected to damages.

Rapido is in no way responsible for indirect damages (including loss of profit, damaged image, or other financial losses) caused by a delay or negligence in the execution of the sale.

In any event, Rapido’s responsbility, whatever the cause or basis, cannot exceed the total cost of the products acquired by the Buyer.


Brands, domain names, products, software, images, videos, texts and more generally all information subject to intellectual property rights are and remain the exclusive property of Rapido. No waiver of said intellectual rights can be derived from the present terms and conditions. All partial or total reproduction, modification or use of these goods for whatever reason is strictly forbidden.


By express convention between the parties, the present terms and conditions, as well as their consequent purchasing and sale operations, are subject to applicable law in the province of Quebec and in Canada.


All parties agree, in the case of claims or proceedings of any nature relating to the execution and interpretation of the present terms and conditions, to choose the judicial district of Montreal, province of Quebec, Canada, as the appropriate location for the hearing of said claims or proceedings, thereby excluding any other judicial district that may have jurisdiction on such disputes according to the requirement of the law.

Copyright © 2013-present Rapido Livres, Inc. All rights reserved.